How to Use the Jeevan Pramaan App to Submit a Digital Life Certificate Online (2026)

Last updated: November 2026
Category: Government Services | Pension | How-To Guide

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The Jeevan Pramaan app makes it easier for eligible pensioners in India to submit their annual life certificates without visiting a bank or pension office. Using Aadhaar-based face authentication, pensioners can generate a Digital Life Certificate (DLC) through a compatible smartphone and complete the verification process from home.

In this guide, we explain how to download the official Jeevan Pramaan app, install AadhaarFaceRD, enter pension details, complete face authentication, generate the Jeevan Pramaan ID, and download the Digital Life Certificate online.

We also explain how to check certificate status, troubleshoot common authentication problems, and use alternative submission methods if a pensioner does not have a compatible smartphone.

What Is Jeevan Pramaan?

Jeevan Pramaan is a Digital Life Certificate service introduced by the Government of India on November 10, 2014. It is an initiative associated with the Ministry of Electronics and Information Technology (MeitY).

The service enables eligible pensioners to submit their life certificates electronically through Aadhaar-based biometric authentication.

Traditionally, pensioners had to visit their respective banks or pension offices and submit a physical life certificate to confirm that they were alive. This could be inconvenient, particularly for senior citizens, people with disabilities, and pensioners living far from banking facilities.

Jeevan Pramaan provides a digital alternative. Once the pensioner's identity is successfully authenticated, the system generates a Digital Life Certificate and stores it in the central repository. The relevant Pension Disbursing Agency (PDA) can access the certificate electronically.

The service supports different authentication methods, including fingerprint, iris, and smartphone-based face authentication, depending on the application and device.

What Is a Digital Life Certificate (DLC)?

A Digital Life Certificate is an electronically generated document that verifies a pensioner's identity and living status through an approved authentication process.

Every successfully generated Jeevan Pramaan certificate receives a unique identification number called the Jeevan Pramaan ID or Pramaan ID.

This number helps pensioners retrieve their certificates and enables the relevant pension authorities to identify the digital submission.

The certificate is stored in the central Jeevan Pramaan repository, allowing participating Pension Disbursing Agencies to access it without requiring the pensioner to submit a physical copy in the normal process.

Benefits of the Jeevan Pramaan App

The Jeevan Pramaan app offers several benefits to eligible pensioners:

Online life certificate submission: Generate a Digital Life Certificate without necessarily visiting a bank.
Aadhaar-based authentication: Verify identity through the Aadhaar authentication framework.
Face authentication: Use a compatible smartphone's front camera instead of an external fingerprint scanner.
Convenience for senior citizens: Complete the supported authentication process from home.
Reduced paperwork: Avoid the conventional physical submission process where digital certificates are accepted.
Centralised certificate storage: Access the generated certificate through the official portal.
Digital confirmation: Receive a Pramaan ID after successful certificate generation.
Alternative authentication options: Use supported fingerprint or iris authentication facilities where available.

Requirements for Using the Jeevan Pramaan App

Before starting the Digital Life Certificate submission process, keep the necessary documents, pension details, and smartphone ready.

1. Smartphone Requirements

According to the official Jeevan Pramaan v2.0 download page, the current face authentication application has the following minimum operating system requirements:

Requirement	Android	iPhone
Operating system	Android 10.0 or later	iOS 14.0 or later
Device condition	Unrooted	Unrooted
Internet	Required	Required
Camera	Front camera	Front camera
Face authentication	Supported	Supported
External biometric device	Optional supported method	Not currently supported

Check the official download page for the latest device requirements before installing the applications.

2. Documents and Information Required

Keep the following information available:

Aadhaar number or accepted Virtual ID (VID).
Pension Payment Order (PPO) number.
Pension account number, where requested.
Pensioner's full name.
Registered mobile number.
Name of the pension-disbursing bank.
Pension Sanctioning Authority (PSA).
Pension Disbursing Agency (PDA).

The exact information requested can vary depending on the pensioner's category and the application workflow.

3. AadhaarFaceRD Application

Pensioners using smartphone face authentication must also install the AadhaarFaceRD application.

It provides the face authentication service required by the Jeevan Pramaan application.

Download it only through the official app store.

How to Download the Jeevan Pramaan App on Android and iPhone

The first step is installing the official Jeevan Pramaan application and the required authentication service.

How to Download Jeevan Pramaan on Android

Follow these steps:

Open Google Play Store on your Android smartphone.
Search for Jeevan Pramaan.
Identify the official government application.
Tap Install.
Wait for the installation to finish.
Open the application.
Install AadhaarFaceRD separately from Google Play Store.

Official download: https://jeevanpramaan.gov.in/v2.0/apppackage/appdownload

How to Download Jeevan Pramaan on iPhone

iPhone users can also use the supported face authentication facility.

Open the Apple App Store.
Search for Jeevan Pramaan.
Verify the official application and publisher.
Tap Get.
Install the application.
Download AadhaarFaceRD from the App Store.
Open Jeevan Pramaan and follow the on-screen instructions.

The official application documentation specifies iOS 14.0 or later. iOS currently supports face authentication only.

How to Use the Jeevan Pramaan App to Submit a Life Certificate Online

After installing the applications, eligible pensioners can follow the steps below to generate their Digital Life Certificate.

Step 1: Open the Jeevan Pramaan App

Open the official Jeevan Pramaan application on your smartphone.

Make sure the internet connection is active and AadhaarFaceRD is installed.

Follow the initial instructions displayed by the application.

Step 2: Complete the Required Verification

Complete the initial registration or operator verification requested by the application.

Enter the necessary details and verify the mobile number using an OTP if prompted.

The exact sequence may differ according to the application version and authentication workflow.

Step 3: Enter Aadhaar Details

Enter the pensioner's Aadhaar number or other accepted identification information.

Check the number carefully before proceeding.

Incorrect identification details can cause authentication problems.

Step 4: Enter Pension Details

Provide the pension-related information requested by the application.

This may include:

PPO number.
Pensioner's name.
Pension account number.
Pension Sanctioning Authority.
Pension Disbursing Agency.
Bank name.
Mobile number.

Select the correct pension authority and check the information before continuing.

Step 5: Allow Camera Permissions

The smartphone face authentication process requires access to the front camera.

Allow the required camera permissions when prompted.

Ensure that the camera lens is clean and the smartphone is working properly.

Step 6: Complete Aadhaar Face Authentication

Select the face authentication option.

Position the smartphone so that the pensioner's face is clearly visible.

For better results:

Sit in a well-lit room.
Keep the camera at a comfortable distance.
Avoid strong light directly behind the face.
Keep the face unobstructed.
Follow the instructions displayed on the screen.

The application captures the facial image and processes the Aadhaar authentication request.

Wait for the authentication result.

Step 7: Generate the Digital Life Certificate

After successful authentication, the system processes the submitted pension information.

The Digital Life Certificate is generated and assigned a unique Pramaan ID.

An SMS confirmation is sent to the mobile number provided during the process.

Save this message because the Pramaan ID is useful for retrieving the certificate later.

Step 8: Check the Confirmation

Verify that the application displays successful certificate generation.

Check the Pramaan ID and retain the confirmation message.

Remember that successful certificate generation and final processing by the Pension Disbursing Agency are separate stages.

Step 9: Download the Jeevan Pramaan Certificate PDF

To retrieve the generated certificate:

Visit https://jeevanpramaan.gov.in/v2.0/.
Open the Pensioner Login section.
Follow the certificate retrieval instructions.
Enter the requested Pramaan ID and other details.
Complete OTP verification if requested.
Access the Digital Life Certificate.
Download the PDF.

Keep the downloaded certificate securely for future reference.

How Does Jeevan Pramaan Face Authentication Work?

Jeevan Pramaan uses Aadhaar-based biometric authentication to verify a pensioner's identity.

With smartphone face authentication, the application uses the front camera to capture the pensioner's face. The authentication service processes the image and returns the verification result.

After successful authentication, the system generates the Digital Life Certificate and stores it in the central repository.

The concerned Pension Disbursing Agency can then access the certificate electronically.

Jeevan Pramaan Digital Life Certificate Process

flowchart TD
A[Install Jeevan Pramaan App] --> B[Install AadhaarFaceRD]
B --> C[Open Application]
C --> D[Enter Aadhaar Details]
D --> E[Enter Pension Information]
E --> F[Select Face Authentication]
F --> G[Capture Face]
G --> H{Authentication Successful?}
H -->|No| I[Check Lighting and Camera]
I --> F
H -->|Yes| J[Generate Digital Life Certificate]
J --> K[Receive Pramaan ID]
K --> L[Certificate Stored Digitally]
L --> M[Pension Authority Accesses Certificate]
M --> N[Retrieve PDF and Check Status]

How to Check Jeevan Pramaan Certificate Status Online

After generating the Digital Life Certificate, pensioners should verify that the certificate has been generated correctly and check with their Pension Disbursing Agency if further processing is required.

Follow these steps:

Visit the official Jeevan Pramaan portal.
Open the Pensioner Login section.
Follow the certificate retrieval instructions.
Enter the requested Pramaan ID.
Complete the verification process.
Retrieve the certificate.
Contact the pension authority if the submission is not reflected in its records.

The Pramaan ID is a unique reference number assigned to an individual certificate. It is not a permanent certificate number valid throughout the pensioner's lifetime.

Do We Need to Submit the Jeevan Pramaan PDF to the Bank?

Generally, pensioners do not need to physically submit the downloaded PDF to the bank after generating a Digital Life Certificate through the official Jeevan Pramaan system.

The certificate is stored in the central repository and can be accessed electronically by the participating Pension Disbursing Agency.

However, pensioners should retain the downloaded PDF and confirmation SMS.

If the bank shows that the life certificate is pending or the pension is not credited, contact the concerned Pension Disbursing Agency with the Pramaan ID.

Who Is Eligible to Use Jeevan Pramaan?

Jeevan Pramaan is intended for eligible pensioners whose Pension Sanctioning Authority participates in the platform.

It supports pensioners associated with participating government organisations, including:

Central Government departments.
State Government departments.
Participating Union Territory administrations.
Eligible public-sector undertakings.
Eligible defence pension arrangements.
Other participating pension authorities.

Eligibility and applicable restrictions depend on the pension scheme and the relevant authority's rules.

Pensioners who are re-employed or remarried should consult their Pension Disbursing Agency to establish which life certificate procedure applies to their pension category.

When Should Pensioners Submit Their Digital Life Certificate?

The annual submission deadline depends on the applicable pension scheme and instructions issued by the relevant Pension Sanctioning Authority.

For many government pensioners, the annual life certificate submission period is in November.

Certain categories, including pensioners aged 80 years and above, may be permitted to submit their certificates earlier under applicable government instructions.

Pensioners should check the latest official schedule for their category instead of assuming that the same dates apply to every pension scheme.

Submitting the certificate within the prescribed period helps prevent avoidable pension payment complications.

Alternative Ways to Submit a Life Certificate Without the Jeevan Pramaan App

Pensioners who do not have a compatible smartphone can explore other authorised submission methods.

1. Common Service Centre (CSC)

Visit a nearby authorised Common Service Centre and request assistance with Jeevan Pramaan registration.

The operator can assist with entering pension details and completing the supported biometric authentication process.

After successful verification, the system generates the Pramaan ID.

To locate a service centre, visit the official Jeevan Pramaan website and use its centre locator.

The official FAQ also describes an SMS-based centre locator facility:

Send:

JPL PINCODE

To:

7738299899

For example:

JPL 110003

2. Visit the Pension Disbursing Bank

Pensioners can contact their bank or pension office to check whether it provides assistance with Digital Life Certificate generation.

Participating institutions may offer biometric authentication facilities using compatible fingerprint or iris devices.

3. Use the Windows Application

The official Windows application supports certificate generation through compatible external biometric devices.

The current documentation specifies Windows 10/11 and the required software components.

A compatible fingerprint or iris scanner is necessary for this method.

Download the application and consult the official Windows user manual through the Jeevan Pramaan portal.

Common Jeevan Pramaan App Problems and Their Solutions

Jeevan Pramaan App Not Opening

Try the following:

Check the smartphone's compatibility.
Update the application.
Restart the device.
Check available storage.
Ensure the device is not rooted.
Reinstall the official application if necessary.

AadhaarFaceRD Not Working

Check whether AadhaarFaceRD is installed.
Update the authentication application.
Check camera permissions.
Restart the smartphone.
Open Jeevan Pramaan again.

Face Authentication Failed

Poor lighting and unclear facial capture can cause authentication failures.

Use a clean front camera, sit in a well-lit room, and follow the on-screen positioning instructions.

If repeated attempts fail, consult the official authentication support service.

OTP Not Received

Check the mobile network.
Verify the number entered.
Ensure SMS services are working.
Wait before requesting another OTP.
Contact the relevant authority if the required mobile number is incorrect or inaccessible.

Incorrect PPO Number

Check the PPO number against the pension documents.

If a certificate has already been generated with incorrect pension details, contact the Pension Disbursing Agency for guidance on correcting the record and generating a fresh certificate if necessary.

Pension Authority Not Listed

Check whether the relevant Pension Sanctioning Authority is onboarded on Jeevan Pramaan.

If the authority is not listed, contact the pension department or bank to confirm the alternative submission procedure.

Certificate Generated but Pension Not Credited

Certificate generation does not automatically resolve all pension payment issues.

Contact the Pension Disbursing Agency and provide the Pramaan ID.

Ask whether the certificate has been received and processed and whether any other pension-related requirement remains pending.

Safety Tips for Using the Jeevan Pramaan App

Since the application handles Aadhaar and pension-related information, pensioners should follow these precautions:

Download applications only from official sources.
Never share OTPs with unknown callers.
Verify pension details before submission.
Keep the Pramaan ID secure.
Retain the certificate PDF.
Avoid using unknown third-party applications.
Do not disclose Aadhaar information unnecessarily.
Check with the pension authority if the certificate remains pending.

Frequently Asked Questions (FAQs) About Jeevan Pramaan

1. How can I use the Jeevan Pramaan app?

Download the official Jeevan Pramaan application and AadhaarFaceRD. Open the app, complete the required verification, enter Aadhaar and pension details, and follow the face authentication instructions. After successful authentication, the system generates a Digital Life Certificate and Pramaan ID.

2. Is the Jeevan Pramaan app free?

The official application is available through supported app stores. Using smartphone face authentication does not require purchasing an external biometric scanner. Third-party service centres may have applicable service charges.

3. Can I submit my life certificate online without visiting the bank?

Yes. Eligible pensioners can generate their Digital Life Certificate at home using the supported Jeevan Pramaan face authentication application.

4. Is Aadhaar mandatory for Jeevan Pramaan?

Aadhaar or an accepted Virtual ID is required for Aadhaar-based Jeevan Pramaan authentication.

5. Is a fingerprint scanner required for Jeevan Pramaan?

No. A separate fingerprint scanner is not required when using supported smartphone face authentication. The smartphone camera captures the pensioner's face.

6. Can I use Jeevan Pramaan on an iPhone?

Yes. The official application supports iOS 14.0 or later. iPhone users must install the supported Jeevan Pramaan and AadhaarFaceRD applications. iOS currently supports face authentication only.

7. How can I download my Jeevan Pramaan certificate PDF?

Visit the official Jeevan Pramaan portal, open Pensioner Login, and follow the certificate retrieval instructions. Provide the requested Pramaan ID and verification details to access the PDF.

8. What is the Jeevan Pramaan ID?

The Jeevan Pramaan ID, also called the Pramaan ID, is a unique identification number generated for a successfully created Digital Life Certificate. It helps pensioners retrieve their certificate.

9. How long is a Digital Life Certificate valid?

Its validity depends on the rules prescribed by the concerned Pension Sanctioning Authority. Pensioners should check their applicable submission schedule and generate a fresh certificate when required.

10. Do I need to submit the PDF to my bank?

Generally, no. The generated certificate is electronically available to the participating Pension Disbursing Agency. However, retain the PDF and contact the bank if the submission is not reflected in its records.

11. What should I do if Jeevan Pramaan face authentication fails?

Check the camera, lighting, internet connection, and Aadhaar details. Update AadhaarFaceRD and retry. If the problem continues, consult the official support service.

12. Can I generate a Digital Life Certificate without a smartphone?

Yes. Eligible pensioners can visit an authorised Common Service Centre or a participating bank that provides biometric authentication facilities.

13. Can pensioners living abroad use the Jeevan Pramaan face authentication app?

According to the official Jeevan Pramaan FAQ, the face authentication application is intended for use in India. Pensioners living abroad should contact their Pension Disbursing Agency for the applicable alternative procedure.

14. Can I generate a new certificate if the previous one was rejected?

Yes, where the rejection reason can be corrected and the pension authority permits resubmission. Contact the Pension Disbursing Agency, correct the relevant information, and complete authentication again.

15. Why is my pension not credited after generating Jeevan Pramaan?

The certificate may still require processing, or another pension-related issue may be pending. Contact your bank or Pension Disbursing Agency with the Pramaan ID to check the status.

16. Can I use Jeevan Pramaan without visiting a Common Service Centre?

Yes. Eligible pensioners can use the supported smartphone face authentication process from home without visiting a CSC.

17. What should I do if my pension authority is not available on Jeevan Pramaan?

Contact the relevant pension department or bank to confirm whether it participates in the platform and ask about the alternative life certificate submission procedure.

Conclusion

The Jeevan Pramaan app provides a convenient way for eligible pensioners in India to submit their annual Digital Life Certificate online.

With Aadhaar-based face authentication, pensioners can use a compatible smartphone to complete identity verification without necessarily visiting a bank or government office.

The process involves installing Jeevan Pramaan and AadhaarFaceRD, entering the required pension details, completing face authentication, generating the Pramaan ID, and retrieving the Digital Life Certificate.

Pensioners should always verify their pension information, save the confirmation SMS, and check with their Pension Disbursing Agency if any processing issue occurs.

For the latest application requirements, download links, user manuals, and official assistance, visit the Jeevan Pramaan Government Portal.

Official Sources and Useful Links

For accurate and updated information, consult these government resources:

Jeevan Pramaan official portal: https://jeevanpramaan.gov.in/v2.0/
Official application download: https://jeevanpramaan.gov.in/v2.0/apppackage/appdownload
Official FAQs: https://jeevanpramaan.gov.in/v1.0/misc/faq
AadhaarFaceRD: https://play.google.com/store/apps/details?id=in.gov.uidai.facerd

Editorial note: Application requirements and pension submission rules may change. Verify the latest official instructions before following the procedure.

How to Use Jeevan Pramaan App: Submit Life Certificate Online

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